Frequently Asked Questions
What time does JCatering deliver?
Lunch delivery arrives between 10am and 1pm. Dinner delivery arrives between 3pm and 7pm, Monday to Friday, excluding public holidays.
Does JCatering use MSG?
No. We never add MSG to any dish. We use lower sodium salt and healthier cooking oil in all our meals.
Is soup included in every set?
Yes. Every JCatering tingkat set includes 3 freshly cooked dishes and 1 nourishing soup daily.
Is JCatering halal-certified?
JCatering is not halal-certified. Our kitchen is not a halal-certified facility.
Can I pause or change my delivery?
Yes. WhatsApp us at 89955786 at least 2 days in advance to pause, reschedule, or update your delivery address.
Do you deliver on weekends or public holidays?
No. We deliver Monday to Friday only, excluding Singapore public holidays. We will notify you of affected dates in advance.
Is pricing transparent?
Yes. There are no hidden fees and no surprise charges at checkout. The price you see is what you pay.
What areas do you deliver to?
We deliver islandwide across Singapore. WhatsApp 89955786 to confirm your specific address.
What if I am not home during delivery?
Our rider will leave the food at your door. Please ensure a safe, cool spot is available for delivery.
How do I start my subscription?
Choose your plan on our order page, complete payment, and we will confirm your start date within 1 business day.